Roles

Roles

The volunteers' role is to help provide all customers with an enjoyable and safe experience during their visit to Theatre by the Lake.

At TBTL we want all customers to have an enjoyable and comfortable experience, and volunteers are responsible for delivering good customer service in the broadest sense. Volunteers roles include; checking tickets, showing customers to their seats, sitting in on performances and selling programmes, merchandise and ice cream.
 
Volunteers are also responsible for the safe evacuation of the building in the case of an emergency. Each role comes with a specific evacuation route, to ensure that the building is cleared swiftly and safely. Full training is provided.