Customer Experience Advisor
You’ll ideally have previous experience in a customer service-related role and be passionate about delivering an outstanding customer experience. This is a permanent role working an average of 32 hours per week.
If you would like an informal and confidential conversation about the role before applying, please let us know by contacting Mary Elliott at mary.elliott@theatrebythelake.com
Application Process
If you think that this is the next role for you and you have the skills and experience we’re looking for, then please send your CV with a covering letter explaining how you meet the criteria for the role, along with a completed Equal Opportunities Monitoring Form to jobs@theatrebythelake.com
We’re committed to diversity and creating an accessible recruitment process. So, while we’re taking applications by CV, if this process doesn’t work for you, please let us know, and we’ll happily consider an alternative, such as a video application. You can contact us at jobs@theatrebylake.com to discuss.
Closing Date
The closing date for applications is 5.00 pm on Monday 19 May 2025
Terms and conditions
• Salary – £20,966 (£26,208 Full Time Equivalent)
• Hours – Average of 32 hours per week over 4 days Monday to Sunday. Evening and weekend working will be included.
• Type of Contract – Permanent
• Holiday Entitlement – 31 Days per annum (including Bank Holidays) plus Christmas Day (Full time equivalent)
• Pension – 5% Employee Pension contribution and 3% Employer Pension Contribution